1. How to place an order?
Register and leave your order detail to us in our website, including the item numbers, quantity, size and the color. Our staff will contact you and send the invoice of your order to you within 24 hours after we receive your messages,or you can contact our online sales representative directly in our working time, They will answer your inquiry immediately.
2. Can you ship to worldwide?
Yes, we can ship to worldwide.
3. Do you offer price discounts on larger orders?
Yes,please contact us for specific prices.
4. Can I make a trial order?
Yes, and for the trial order, You are requested to order no less than 5pieces of each same item .
5. Can you send me a catalog?
Wholesale-designer.com is strictly an online wholesaler, and therefore we do not provide a catalog to our customers. Our website is updated on a regular basis with new styles and sale prices. By visiting our website frequently, you will see the most up-to-date information on our available products.
6. I can't find the item what I want to buy in your website. Would you help and search it for me?
Yes, welcome to inform us your any ideal items which are not found on website, we will let you know soon if we have your favor item in stock because lots of our items still can’t put on the website, or we can search it for you by other ways even it is out of products range.
7. Do your price including the shipping charge? How to calculate?
Not,the price showing in our website is only the wholesale price,and it doesn't include the shipping charge because the shipping charge is calculated depending on different destination and weight.
8. Could you tell me your minimal order?
Until now, we accept 10 pieces in one same item as our minimal order (you can mix the size and color).
You can set up a trial order or sample order to test the quality and our service if you are the first time to deal with us. We are confident that you will order again if you try, the detail policy of the example please view the home page of our website
9. How to ship and check the shipment? How many days it need?
We contract with EMS, UPS and FEDEX Express Companies as our cooperation shipment agency, You can check your shipment detail by contact below websites
(tracking Number will be provided after we ship out your order)
http://www.Fedex.com
http://www.ems.com.cn
http://www.ups.com
It will take abut 3-5 working days for your goods arrive to door.
10. Is my email and personal information safe?
The personal information you have provided us and information about your order will never be shared with third parties. This information may, however, be combined with other information (such as demographic information and past purchase information) and used to make our future marketing efforts more efficient.
11.Why do you need my personal details when I order?
We require your name, address and postcode to ensure we process your order quicker and ensure it is going to the correct place. We ask for a contact telephone number in case we need to contact you regarding your order.
